Horrible Company - avoid at all costs - Customer Service Representative (CSR) Alight Solutions Employee Review

1.0
22 Feb 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros of working for this company.

Cons

Failed to pay employees for all time worked. Supervisors directed us to not record time worked over 8 hours (which is illegal). Horrible HR - unable to get answers to basic HR questions. Difficult to get payroll errors fixed. Zero job security regardless of tenure and performance.

Explore other reviews about Alight Solutions

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work at.

Cons

The pay is a bit low.

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Alight Solutions Response
3w
Thank you for your feedback and for being part of the team. We’re glad you enjoy working at Alight. We appreciate your input on compensation and continue to review our pay practices to stay competitive. Thanks again for sharing!
3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

Cons

Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

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