Customer Care Rep - Anonymous employee Alight Solutions Employee Review

5.0
8 Jan 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great opportunities to learn new things.

Cons

Have to be adherent to your stats and schedules could be better.

Explore other reviews about Alight Solutions

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work at.

Cons

The pay is a bit low.

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Alight Solutions Response
1mo
Thank you for your feedback and for being part of the team. We’re glad you enjoy working at Alight. We appreciate your input on compensation and continue to review our pay practices to stay competitive. Thanks again for sharing!
3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

consistent schedule, easy to understand promotion map, support from other reps

Cons

Abusive callers, pay range, inconsistent holidays

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