People Don't Matter - Customer Care Representative Alight Solutions Employee Review

1.0
12 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Benefits I really have nothing good to say other than the paychecks were on time which isn't a pro.

Cons

Hostile Work Environment Human Resources constantly ignore sexual harassment complaints As an employee you are just a number and a robot They will give you more responsibilities than stated on contract without raise that goes with the added responsibilities as per their own policies. Constructive Criticism is not welcome. Management often delegate their workload and do not share credit. Unless you are a friend of upper management, you will not be promoted.

Explore other reviews about Alight Solutions

5.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility Work life Balance Very customer centric

Cons

Some deadlines can be hectic

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Alight Solutions Response
6mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

Cons

Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

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