Good place but there's a caveat... - Client Technology Specialist Alight Solutions Employee Review

3.0
6 Jan 2019
Recommend
CEO approval
Business outlook

Pros

PTO is pretty decent 401k investment options are solid Good career opportunities (outside of customer service) Manageable work loads and flexibility to work from homemade (provided your not in customer service) Good support team and encouraging environment (provided your not in customer service)

Cons

Incredibly difficult for get into a different role. If your starting in customer service requesting time off can be a nightmare. Benefits are very below average especially when you consider that Alight is a benefits administration company. Pay raises are are very minimal most of the time hardly exceeding national inflation rates.

Explore other reviews about Alight Solutions

5.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility Work life Balance Very customer centric

Cons

Some deadlines can be hectic

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Alight Solutions Response
7mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
2.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Completely work from home job

Cons

They can't make up their mind on the structure of the department and are Hiring seniors external rather than promoting their best as they should.

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