Pay does not reflect role expectations - Sr Customer Care Representative Alight Solutions Employee Review

3.0
21 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Remote work and 401k match and benefits,

Cons

Leadership lacks accountability and put little interest in growth,

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Alight Solutions Response
10mo
Thank you for your feedback. We're glad you appreciate the remote work and benefits. We understand concerns around pay and leadership accountability, and we're committed to improving transparency, growth opportunities, and support across the organization.

Explore other reviews about Alight Solutions

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work at.

Cons

The pay is a bit low.

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Alight Solutions Response
1mo
Thank you for your feedback and for being part of the team. We’re glad you enjoy working at Alight. We appreciate your input on compensation and continue to review our pay practices to stay competitive. Thanks again for sharing!
3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

consistent schedule, easy to understand promotion map, support from other reps

Cons

Abusive callers, pay range, inconsistent holidays

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