Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Alight Solutions

      Engaged employer

      Alight Solutions reviews

      Good place to start out in HR - Customer Service Representative (CSR) Alight Solutions Employee Review

      4.0
      24 Jul 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive team/management. No two days are the same. A lot to learn and great work culture.

      Cons

      The firm became 100% remote since the pandemic.

      Explore other reviews about Alight Solutions

      5.0
      2 Dec 2025
      Administrative support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility Work life Balance Very customer centric

      Cons

      Some deadlines can be hectic

      avatar
      Alight Solutions Response
      6mo
      Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
      3.0
      24 Jun 2026
      Senior customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      consistent schedule, easy to understand promotion map, support from other reps

      Cons

      Abusive callers, pay range, inconsistent holidays

      See reviews by: Helpful|Rating|Date|All
      Related searches: Alight Solutions jobs | Alight Solutions salaries | Alight Solutions benefits | Alight Solutions interviews | Alight Solutions conversations
      Alight Solutions reviewsAlight Solutions Customer Service Representative (CSR) reviewsAlight Solutions review