1.0
4 Mar 2024
Current employee, less than 1 year
Recommend
CEO approval
Business outlook
Pros
You get to work from home. Not a lot of micromanaging.
Cons
Severe lack of communication Lack of management Lack of agent support Lack of foundation with the company Constant tech issues Internal system constantly crashing Unethical business practices Inconsistent policies Inconsistent QA scores work Bringing problems up to management does nothing Lack of benefits- No sick time, poor health insurance coverage, no incentives to stay with the company. No internet stipend Severe lack of training- which I believe was just up to 5 weeks from 3.