Dedicated employees, but Messy and Political Company Culture - Former Project Manager AltaMed Employee Review

2.0
17 Mar 2024
Recommend
CEO approval
Business outlook

Pros

The frontline staff really deliver great care to communities in need in East LA, South LA, and Orange County. The providers, nurses, social workers, front desk workers, custodial staff, really believe in the mission and are so amazing to work with. The Dental leaders, dentists, and frontline dental teams are incredible and so passionate, as well as the whole Behavioral Health team. I was an honor to work with some of these teams and individuals.

Cons

AltaMed has an inherent psychologically unsafe environment due to the nepotism of the company. The CEO is married to the CAO. The CEO's two sons are VPs, and the CAO has a daughter who is a manager and a son who is in video marketing. From when I first started in the company, people of all levels told me consistently, "Be careful what you say because you never know who is related to the CEO." The enterprise is riddled with the CEO's family members and friends, so it concentrates power to those individuals. It's common knowledge that some leaders did not even interview for their roles, such as the Medical Director of Infection Control, because they are connected to the CEO's family and their friends. Because of this, leaders have learned to gaslight and talk down to any employees who ask questions, share concerns, or call out poor management practices. For example, the VP of Facilities makes decisions on clinic designs without proper expert input, at it affects patient safety. But because she is a VP who is close to the CEO, no one calls out the issue and she deliberately ignores people when asked why she makes decisions or concerns are shared. Additionally, because leaders are often family members or friends, there is no opportunity for growth. Leaders will tell employees that many people are often promoted after 3-5 years, but they do not take initiative to professionally develop employees or succession plan. I had a poor experience where I asked my supervisor about a promotion and was gaslighted by her and the HR Business Director at the time about my skills and experience. Speaking of HR, AltaMed is on its third HR VP in 2 years because they cannot retain the role. And speaking of retention, nursing turnover is very high. In the PACE division, they lost 3 nursing supervisors in a period of 4 months. It is all connected and points to why AltaMed is not a space of safety and belonging unless you do what you are told and idolize CEO and his family.

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AltaMed Response
2y
Thank you for acknowledging the care AltaMed provides to its patients. We understand that your employment experience may not have aligned with your expectations, and your feedback is important to us. We would like to learn more about your experience. If you wish, please share more information at MyFeedback@AltaMed.org to share more about your experience. Please include your contact information so that someone can reach out to you directly.

Explore other reviews about AltaMed

5.0
22 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Clinics, Flexibility, Urgent care, Community base

Cons

As needed, PRN, Fast learning environment

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AltaMed Response
4mo
Thank you for the review! Your feedback is much appreciated.
3.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great health and dental insurance, and lots of opportunities to train. Good coworkers to lean on.

Cons

There are rarely any opportunities for part time positions, so most people end up stuck and aren't able to attend school full time unless they quit. A lot of favoritism and nepotism. If you bring up genuine concerns to management, they'll just spit out corporate policies instead of working on actual solutions to help employees and patients alike. Several employees have left due to burnout but management shames them for not being able to handle the huge workload.

1
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AltaMed Response
2mo
We pride ourselves on our reputation in the community and welcome further discussion to improve. Please email us at WeListen@AltaMed.org with your suggestions.
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