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Altice USA

Now known as Optimum

Is this your company?

Dysfunctional org, callous management - Senior Digital Product Designer Altice USA Employee Review

1.0
20 Jun 2023
Recommend
CEO approval
Business outlook

Pros

There are some interesting problems to solve and friendly coworkers.

Cons

I never felt secure in my role due to inconsistencies with management and the constant turnover of employees. I was told during interviews the role was entirely remote but on my first day learned there were mandatory in-office days and I was hired only a couple months after the Omicron COVID peak. There was no acknowledgment that this differed from what was communicated during the hiring process and I felt afraid to bring it up. My desk was continuously moved around without explanation and our team was admonished for expressing a desire to be remote. 3/4 of my team left within my first few months without any explanation and by the time I left (1 year later) they had only filled 1/4 of those positions. The job posting I applied was for one specific property but I ended up being responsible for a total of three different ones (this was also not communicated during the interview process). I was constantly pushed to do ineffective off-site research without any resources or support. When I expressed that type of research was ineffective, my manager doubled down on that strategy and created a hostile work environment. There was a profound lack of understanding of the products they own and a rigidity to allowing employees to work the way they need. It was clear early on there was no room for career advancement or a desire to cultivate or understand my skills. Office politics are brutal and managers often resort to manipulation instead of transparency or compromise. To succeed here is to accept constant abuse with a smile and any indication you’re aware of what is happening will result in you being in the crosshairs.

Explore other reviews about Altice USA

5.0
5 Sept 2025
Recommend
CEO approval
Business outlook

Pros

People are generally friendly. The work I'm doing as an intern is actually impactful, and I'm learning a lot. I'm still a student but my manager has been very flexible with my school schedule to be able to work.

Cons

The onboarding had some issues with needing to submit support tickets to gain access to the tools I needed.

1.0
1 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Commissions used to be decent. Okay benefits

Cons

The company is severely in debt and has resorted to using fear/threats as a tactic to try to push you harder. They will broadcast your call in front of your whole team and make you say the things you did wrong. You will be squeezed and asked to squeeze every penny from every customer just to attempt to hit goal. So if you’re looking for a place that is truly sink or swim, has horrendous leadership in a dying industry come on! Also not that you will most likely be replaced by overseas employees. Should be renamed Altice International as the only US based employees soon to be left with be the corporate guys in NY that make way too much money to make poor decisions over and over.

2
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