Altice USA Reviews

I never felt secure in my role due to inconsistencies with management and the constant turnover of employees. I was told during interviews the role was entirely remote but on my first day learned there were mandatory in-office days and I was hired only a couple months after the Omicron COVID peak. There was no acknowledgment that this differed from what was communicated during the hiring process and I felt afraid to bring it up. My desk was continuously moved around without explanation and our team was admonished for expressing a desire to be remote. 3/4 of my team left within my first few months without any explanation and by the time I left (1 year later) they had only filled 1/4 of those positions. The job posting I applied was for one specific property but I ended up being responsible for a total of three different ones (this was also not communicated during the interview process). I was constantly pushed to do ineffective off-site research without any resources or support. When I expressed that type of research was ineffective, my manager doubled down on that strategy and created a hostile work environment. There was a profound lack of understanding of the products they own and a rigidity to allowing employees to work the way they need. It was clear early on there was no room for career advancement or a desire to cultivate or understand my skills. Office politics are brutal and managers often resort to manipulation instead of transparency or compromise. To succeed here is to accept constant abuse with a smile and any indication you’re aware of what is happening will result in you being in the crosshairs.

It’s crazy here right now for a lot of reasons. But there’s not just temporary problems Over working people, everyone doing the jobs of 3 people. refusing to hire more help. If they do have open roles no one wants to work for us because there are so many steps to get in. Even after that, you can’t get anything done at the company because of all the red tape. Then you get blamed when things don’t go right. You will work early and late. You will join calls when on vacation. You will be given unrealistic timelines. Meetings constantly and people are trying to smile and work hard but you can see morale is super low and people are burning out at every level. It’s bad. Customers hate the brand and we are not doing right by them. Upper management does not care and is just slowing down or blocking things we could be doing better. No end in sight for these times. If you are researching because you want to apply or interview, my advice is to consider other options. The stress levels you will eventually break you down.