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Altice USA

Now known as Optimum

Is this your company?

Confused and Inconsistent - Inbound Sales Representative Altice USA Employee Review

2.0
5 Oct 2024
Recommend
CEO approval
Business outlook

Pros

- Remote work - Eligible for commissions plus base pay - Good atmosphere within your immediate sales teams

Cons

- Executive leadership is and has been in shambles for years which has created a chaotic environment leaving representatives, supervision, and management in the dark on most issues. - Changes in commission payouts are incredibly frequent, leading to a decrease in yearly take home pay by up to (but not limited to) -30%. - Atrocious transparency between senior leadership and their sales teams/sales management with a constant shift in the fundamental way commission is paid on a month-to-month basis. Absolutely no improvement across all fronts over the past few years.

Explore other reviews about Altice USA

5.0
5 Sept 2025
Recommend
CEO approval
Business outlook

Pros

People are generally friendly. The work I'm doing as an intern is actually impactful, and I'm learning a lot. I'm still a student but my manager has been very flexible with my school schedule to be able to work.

Cons

The onboarding had some issues with needing to submit support tickets to gain access to the tools I needed.

1.0
1 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Commissions used to be decent. Okay benefits

Cons

The company is severely in debt and has resorted to using fear/threats as a tactic to try to push you harder. They will broadcast your call in front of your whole team and make you say the things you did wrong. You will be squeezed and asked to squeeze every penny from every customer just to attempt to hit goal. So if you’re looking for a place that is truly sink or swim, has horrendous leadership in a dying industry come on! Also not that you will most likely be replaced by overseas employees. Should be renamed Altice International as the only US based employees soon to be left with be the corporate guys in NY that make way too much money to make poor decisions over and over.

2
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