Software Quality Control Analyst - Software Quality Assurance Analyst AmTrust Employee Review

1.0
9 Sept 2017
Recommend
CEO approval
Business outlook

Pros

None-its a check . The ambiance of downtown is nice . We have three monitors in IT. Nothing else is great about the toxic place.

Cons

Health insurance is subpar, parking is expensive and there is no Tuition reimbursement and no training. Communication is poor on all levels of the organization. The work environment is toxic. HR is political and inexperienced and they support management . HR isn't an advocate of their people. There is no OPEN DOOR policy. If you report management for unethical behavior you will be targeted . The department I work in is a revolving door we have a manager who is a micromanager and who treats her employees bad and HR is aware but they cover up for her and this is well documented. So please HR don't comment at the bottom of my comment because HR isn't doing anything to make the workplace better. The moral is low there and there is no room for growth or advancement unless you are part of a click. I have never worked for a company where they hire supervisors from the outside to manage a tenured group and the supervisors have no insurance experience or IT experience and they don't know your job but try to critique you. If you report a manager HR will find a way to get rid of you. In my department atleast 20 people have been fired and others have quit. The systems we work in is outdated. Most employees you talk to are looking for a new job.

Explore other reviews about AmTrust

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very flexible and has a good community. It prides itself on bettering itself and its employees. Already have learned a lot in my first three weeks

Cons

Some employees could use better communication

2.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Co-workers are amazing. Managers are helpful.

Cons

Rolling out an incomplete new operating system was a horrible idea. Creates additional work for adjusters. The processes being implemented are hindering the ability to effectively close claims. Adjusters are being told to do more with less every day. Claim counts average 180 to 200 for the last 6 months with no relief in sight. Hybrid work was promised at 2 home and 3 in office. That was recently revoked and it is now mandatory 4 days in office. With gas prices what they are, that really hurts. Corporate management seems to be focused more on obtaining #1 status and bringing in the big bucks than finding a way to relieve the stress on their employees. Mental health is non existent and if you aren't putting in 50+ hours a week there is no way to stay on top of your work load. Even then you will feel like you are barely treading water. New NICE phone system is for call centers-not claim adjusters. Not a lot of advancement opportunities unless you are someone's pet. Benefits are mediocre at best.

4
avatar
AmTrust Response
1mo
We appreciate you taking the time to leave a review. Your feedback is important to us, and we’d welcome the opportunity to learn more. Please contact the AmTrust Employee Center at AmTrustEmployeeCenter@amtrustgroup.com or 844-331-2374.
See reviews by: Helpful|Rating|Date|All