Wonderful place to work! - Anonymous employee AmTrust Employee Review

5.0
4 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

From the moment I joined AmTrust, I was welcomed with a warmth and sincerity that immediately set the company apart. Every interaction from day one reinforced the sense this is a workplace built not just on talent, but on heart. The people are incredibly smart and capable, but equally important, they are empathetic, generous with their time, and truly committed to lifting each other up. Their dedication to employee well-being is also remarkable. The wellness program is thoughtful and robust — with an impressive range of resources, team-building activities, fun challenges, biomedical screenings, and more — all designed to support both physical and mental health. The focus on work/life balance is real and refreshing. You’re encouraged to work hard, be present, and do your best — but also to step away when needed, take a walk, grab a coffee with a colleague, and fully disconnect at the end of the day. AmTrust has created something rare: a place where you can grow, contribute meaningfully, and still feel grounded and whole. I’m incredibly grateful to have been part of it.

Cons

no suggestions at this time

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AmTrust Response
1y
Thank you for taking the time to leave a review. We appreciate you sharing your experience and wish you nothing but the best in the future.

Explore other reviews about AmTrust

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture. Ample time provided to train and build skills.

Cons

There are layoffs at the company. Company is moving away from full remote work.

2.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Co-workers are amazing. Managers are helpful.

Cons

Rolling out an incomplete new operating system was a horrible idea. Creates additional work for adjusters. The processes being implemented are hindering the ability to effectively close claims. Adjusters are being told to do more with less every day. Claim counts average 180 to 200 for the last 6 months with no relief in sight. Hybrid work was promised at 2 home and 3 in office. That was recently revoked and it is now mandatory 4 days in office. With gas prices what they are, that really hurts. Corporate management seems to be focused more on obtaining #1 status and bringing in the big bucks than finding a way to relieve the stress on their employees. Mental health is non existent and if you aren't putting in 50+ hours a week there is no way to stay on top of your work load. Even then you will feel like you are barely treading water. New NICE phone system is for call centers-not claim adjusters. Not a lot of advancement opportunities unless you are someone's pet. Benefits are mediocre at best.

4
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AmTrust Response
1mo
We appreciate you taking the time to leave a review. Your feedback is important to us, and we’d welcome the opportunity to learn more. Please contact the AmTrust Employee Center at AmTrustEmployeeCenter@amtrustgroup.com or 844-331-2374.
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