Wolf in Sheep's Clothing - Research Analyst AppFolio Employee Review

2.0
12 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Great employees Great benefits Great location

Cons

Work-Life balance doesn't exist. Multiple times I have been asked to work weekends or late at night. Pay is not great, especially for the location of the office. Senior Leadership makes major $$$ while everyone else is scraping to get by. New leadership that took over in 2023 has changed the culture completely. The days of Jason Randle as CEO were much better. Makes sense as to why so many other senior leaders left the same time he did.

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AppFolio Response
2y
Thank you for sharing your feedback. We're happy to hear you appreciate our employees, benefits, and location. We value a healthy work-life balance and prioritize employee well-being. Managers are encouraged to respect this balance, and we're sorry to hear this wasn't your experience. Additionally, we regularly review salaries to ensure fairness and competitiveness across all levels. Our commitment extends to investing in our compensation programs and fostering the growth and development of our employees. We also understand that changes in leadership can be tough. We remain dedicated to fostering a supportive environment where all employees feel valued.

Explore other reviews about AppFolio

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Work/Life balance is amazing. Working with insanely intelligent people is always a plus.

Cons

None that i can think of.

3.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Frequent team outings and social events that help build relationships across the team. Generally a friendly, social environment!

Cons

The property management team is highly competitive when it comes to promotions, and I’ve seen BDRs remain in the same seat for years or eventually leave, as internal advancement opportunities can be limited. However, for top performers, there is promising upside, and you get to work with some of the best leaders in the organization. On the investment management team, leadership quality is more uneven, and there appears to be a lack of management experience, which has created gaps in coaching, accountability, and overall team development. As a result, performance outcomes have lagged, with the majority of BDRs and AEs struggling to consistently hit target. Team turnover has also been notably high, and leadership engagement only increased after a large portion of the team had already decided to leave, which by that point felt too late to rebuild morale or trust.

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AppFolio Response
1w
Thank you for sharing your feedback. It’s great to hear that you enjoyed our culture and team outings. We take your comments seriously – especially regarding the need for proactive management support, better coaching, and clearer advancement opportunities for our BDR and AE teams – and we are actively working to address these areas to ensure our reps feel supported and set up for long-term success. Thank you again for helping us improve, and we wish you the very best.
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