Severely overworked and underpaid - Anonymous employee AppFolio Employee Review

1.0
3 Apr 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The team is very supportive; I can't imagine making it through the day without the members of my team - some of the best people I've met.

Cons

This company has turned more into focusing on profit and forgetting about their people. Although we're 'encouraged' to not work past our normal working hours, with the increasing demand from management it's impossible to get work completed within business hours and colleagues are finding themselves staying past their work hours or coming in on the weekends to get work done.

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AppFolio Response
2y
Thanks for your candor. We genuinely care about our team's wellbeing, and are sorry you haven't felt that. We'll continue to flag feedback to our managers on how we balance performance and wellbeing. Your input helps us learn and grow, so thanks for sharing.

Explore other reviews about AppFolio

5.0
4 May 2026
Recommend
CEO approval
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Pros

Work/Life balance is amazing. Working with insanely intelligent people is always a plus.

Cons

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3.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Frequent team outings and social events that help build relationships across the team. Generally a friendly, social environment!

Cons

The property management team is highly competitive when it comes to promotions, and I’ve seen BDRs remain in the same seat for years or eventually leave, as internal advancement opportunities can be limited. However, for top performers, there is promising upside, and you get to work with some of the best leaders in the organization. On the investment management team, leadership quality is more uneven, and there appears to be a lack of management experience, which has created gaps in coaching, accountability, and overall team development. As a result, performance outcomes have lagged, with the majority of BDRs and AEs struggling to consistently hit target. Team turnover has also been notably high, and leadership engagement only increased after a large portion of the team had already decided to leave, which by that point felt too late to rebuild morale or trust.

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AppFolio Response
2w
Thank you for sharing your feedback. It’s great to hear that you enjoyed our culture and team outings. We take your comments seriously – especially regarding the need for proactive management support, better coaching, and clearer advancement opportunities for our BDR and AE teams – and we are actively working to address these areas to ensure our reps feel supported and set up for long-term success. Thank you again for helping us improve, and we wish you the very best.
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