We were told to give good reviews of this company by HR - Emergency Call Handler Appello Group Employee Review

1.0
1 Jan 2021
Recommend
CEO approval
Business outlook

Pros

The people that are on your same wage

Cons

Abuse of the Ambulance service, it’s used like it’s a free service taking up 100’s of unneeded calls. CEO is a jobs worth that hates people working from home but does it himself. Never communicates to staff, only via a weekly email full of pompous rubbish. They will do anything they can to get out of paying money owed to you, policies come out of no where and never backed up with paper copies yet if they overpay you they want it back in a instant. Strict on loo breaks! HR team are bullies.

Explore other reviews about Appello Group

3.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Supportive colleagues, good learning opportunities

Cons

Career progression could be faster, communication between departments can improve, and workload may be demanding during busy periods.

1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, good training, meet lots of new people.

Cons

If you’re not used to high call volumes then this role isn’t for you, relentless calls, can’t wee without being asked where are you?!

See reviews by: Helpful|Rating|Date|All