Huge regret - scammed - Customer Care Coach Ascend One Employee Review

1.0
14 Feb 2013
Recommend
CEO approval
Business outlook

Pros

Good benefits - work from home

Cons

Dishonest company- lacks integrity toward consumer and employee. High pressure sales- misleading of clients. Threatened every day regarding job. Praised one day and told can't do the job the next. Hostile environment. Training says do one thing- managers say another. Greed, greed and more greed.

Explore other reviews about Ascend One

5.0
27 Mar 2024
Recommend
CEO approval
Business outlook

Pros

learned a lot, Had new technology

Cons

fast paced environment with new technology

4.0
22 Oct 2013
Recommend
CEO approval
Business outlook

Pros

Work from home. Great benefits. (4 weeks PTO to start, great health plan). 40K starting pay for reps and good bonus opportunity.

Cons

Like many sales jobs, you are only as good as your last month. If you perform below the average for 3 months you WILL be fired. Major lay offs (60+ employees)happen at least once a year. The company had over 1k employees at its peak to now less than 400. Many times the people layed off are good productive workers but those close to the owner or firing director are kept on. Then a major hiring inititive will occur to replace those that were just fired, just for another lay off to come 5 months later. Once the department meets a sales goal, that becomes the new minimum. So goals are almost always unrealistic. But as long as you are not in the lower 50% you are safe.

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