Great Place to work - Client Services Technical Support Specialist I Availity Employee Review

5.0
14 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Supervisors really care Great Benefits

Cons

Clients can be difficult to work with

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Availity Response
3y
Thank you for taking the time to write this review. We agree 100% that Availity provides a supportive environment with excellent benefits starting on day one! These are just a few reasons Availity has been recognized as a certified Great Place to Work™ company and a Best Place to Work™ company for Technology, Women, and Millennials. Generally, in technology, clients only contact support specialists when they are frustrated and need help. We’ve all been there when we can’t figure something out. So, while clients may not be in the best mood when they call, our job is to assist and delight them with knowledge, guidance, empathy, and patience. We appreciate your feedback and wish you well in your next career.

Explore other reviews about Availity

5.0
20 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

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Availity Response
1d
Thank you for the five-star review! We’re glad to hear that our culture, supportive teams, and work-life balance are making a positive impact on your experience. It’s also encouraging to know that you feel trusted to do your work without unnecessary oversight. We also appreciate your perspective on collaboration as we continue to grow, introduce new products, and evolve with new leadership. We remain focused on strengthening connection and alignment while maintaining the flexibility that supports our associates. Thank you for being part of the Availity team and for sharing your feedback.
4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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