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AvalonBay Communities

Engaged employer

Challenging role with opportunities, but major leadership issues - Sales and Service Supervisor AvalonBay Communities Employee Review

2.0
4 Mar 2025
Recommend
CEO approval
Business outlook

Pros

-Some supportive colleagues who genuinely cared for residents. -Fast paced environment and learned a lot quickly. -Given freedom or empowerment to resolve issues without upper management approval. -Fun yearly trip to Disneyland or Universal. Benefits: $30/hourly is decent

Cons

-Unrealistic, heavy workload with little to no recognition for contributions leading to heavy turnover in LA region. -Unhealthy relationships between office and maintenance. Maintenance is treated with more respect overall. -Frequent favoritism and inconsistent management practices. -Employees FREQUENTLY bear the consequences for upper managements mistakes. -Often felt unsafe at properties and had numerous instances of residents threatening or charging at staff. Begged for security cameras where staff was working alone onsite and this was not a financial priority for them. -Starting pay as a supervisor was lower than an RCC hourly at the time of hire. Had to go to management for 7 months to get this mistake corrected. -Multiple fair housing violations made by management in order to keep residents quiet about issues. -Gossip talk across properties causing a hostile work environment. Couldn’t make it through a day without some drama sparking between employees/management. Benefits: -20% off rent unless you’re a Community Manager or Maintenance Tech III and above. -2 weeks vacation that accrues very slowly. -Sick days, punished if you need to use them.

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AvalonBay Communities Response
1y
Thank you for taking the time to write a review. We understand that no company is perfect and we work hard to make sure that our associates are content while working at AVB. We appreciate feedback and will use this to improve our associate's experience.

Explore other reviews about AvalonBay Communities

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company culture makes you really appreciate where you work. I definitely agree that is the "people" at AVB that make it great.

Cons

Nothing really... sometimes it is a bit of a struggle to wear so many hats.

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AvalonBay Communities Response
2w
Thank you for writing a review about your experiences. We agree that our people, our cultural norms, and our values make us stand out.
1.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

-Team and Events See below for my full review

Cons

See below for my full review

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AvalonBay Communities Response
4w
Thank you for taking the time to write a review. We understand that no company is perfect and we work hard to make sure that our associates are content while working at AVB. We appreciate feedback and will use this to improve our associate's experience.
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