No Stability - Customer Experience Avaya Employee Review

2.0
11 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Great coworkers and interesting clients

Cons

Upper management has no idea what anyone does and believes "rightsizing" is the only solution to any problem, you may be laid off even when there is plenty of work to do. Whoever is left behind will be stuck working 80+ hour weeks to keep up. Coworker who was there 40 years got 4 weeks of severance, shameful treatment of someone who was so dedicated.

Explore other reviews about Avaya

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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