On boarding was an absolute nightmare, inconsistent, unorganized, extremely subjective! Much like the customers served, there is still very much so a "good Ole boys" club stigma that shows up throughout the organization. So much division between who went to what ivy league school, former cops vs techies, inside vs outside sales, Arizona employees vs everyone else, Taser vs software and sensors, etc... If you don't get in with the "right" crowd, you may feel like an outcast. Lot's of hiring into management from outside vs inside. This created a massive gap between what individual contributors that were in the trenches we're seeing and what management was basing expectations off of. CRM full of data that doesn't match what's accurate in the market in terms of opportunity. There's a number of reps that seem to know where the bodies are buried and avoid the pressure that is put on others to perform.