Pros
Very nice offices, great company history, good products. Nice benefits, opportunity for courses. The team was lovely, the work itself was interesting and versatile. It gives you a good name on the CV
Cons
If you think about applying here and there as a customer service rep and there are CS managers that go back to 2011 or longer, run! As fast as you can, in the opposite direction. Management team: One is worse than the other,they are too full of themselves and they will not do your career any favors. From a team of 8 people, 6 people handed in their notice within a week - that is clear feedback to the management, but was completely ignored and covered up. No progression opportunities-they admitted they made a mistake in the past when promoting two unprofessional, young, inexperienced team members and as a solution, people do not progress anymore. I am strictly speaking about Customer Services. There is a lot of work and a lot of pressure. If you are one of the top performers, you can expect a pay rise of approx. 2% only.