NO WORK LIFE BALANCE - Customer Relationship Manager Benchmark Gensuite Employee Review

2.0
16 Aug 2021
Recommend
CEO approval
Business outlook

Pros

You learn a lot at this company, especially in my role. I love the fact that no day is the same and the amount of responsibility i am given in regards to managing clients

Cons

No work life balance American team are very hostile and think its ok to just communicate with you anyhow No regards for Indian, as they can usually work all the way up to 10.00

avatar
Benchmark Gensuite Response
4y
Thank you for taking the time to write Benchmark a review on Glassdoor. We are happy to hear that working at Benchmark has provided endless learning opportunities for you. We are continuously working towards a healthy work-life balance for our team members across the globe, which has led us to implement additional opportunities such as decompression days to emphasize the importance. We completely understand that differences in cultural backgrounds, customs, and languages may make it challenging to work effectively with a global team. However, we always aim to ensure employees are respectful of cultural and time differences. We thank you again for contributing your valuable thoughts and feedback. We will be discussing your feedback with our leadership team to ensure they are aware of your concerns.

Explore other reviews about Benchmark Gensuite

5.0
30 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Great experience so far. Have worked here for 2 years and have learned a lot about the industry and how it works. Definitely a good company to work at.

Cons

Nothing bad to say about the company.

1.0
13 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Technology/product was ok, able to do customizations

Cons

Toxic work culture, period. Leadership demanded so much and were condescending that affected employee morale. There were only a couple managers that were great to work with. It was very micromanaging that you had to use a certain font style and color for your emails. They change the company name every few years and focus on non-important items. It’s sad because the company could be good with different leadership. Work life balance is also a struggle. Your mental health can take a beating.

2
See reviews by: Helpful|Rating|Date|All