Benchmark Gensuite Reviews

3.5

62% would recommend to a friend

(182 total reviews)
avatar

R Mukund

57% approve of CEO

52% positive business outlook

Benchmark Gensuite has an employee rating of 3.5 out of 5 stars, based on 182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Benchmark Gensuite employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

182 reviews
1.0
12 Nov 2013

Hate Everyday I Work at Gensuite

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Makes you realize the important things in life......... Friends & Family.....

Cons

The most downright, god awful place to work! If it was not for the fact that GE developed and still owns this software the company would be bankrupt. The majority of the senior management team have no or little experience outside Gensuite so don't understand the simplest business principals or how to manage staff. The company likes to recruits recent graduates and "molds" them into the "Gensuite Way". Which normally takes the form of cajoling, humiliating and bullying them in submission, that's if they say around long enough. Anyone that joins the company with outside experience is not taken advantage of and if they don't become just another Yes Man to the CEO and VP's they are side lined. They make a big deal of their "international offices" which are in many cases one man bands. Or simply IT sweat shops in India or China where staff treated even worst than in the USA. They work long hours and take work home with them and work all night at home as they are too afraid to speak out as they will lose their jobs. Company procedure are awful and forever changing and only really understood by the Some of the senior management team, everyone's else lives in fear of getting something wrong and the horrible consequences that will follow. No HR team to approach with issues or problems, you are expected to take them up with the senior management team, who are normally the cause of the problem!! Endless management speak and over complication of the simplest things, you are micro managed and treated as if you are some sort of idiot. I showed my partner a work email he read it many times but could not understand it as it was so full of pointless empty management speak, it was like something out of The Office......You are expected to do everything from software development, training of customers, invoicing etc, etc. Their is no accounts department to speak of and company never really knows exactly how it's finances are doing. Gensuite thinks it's the most innovative EHS software in the world, but once you start to look around you will see they seem to copy everything other companies do. They get most of their business from GE as they get Gensuites services at a cut rate and new business from GE employees moving to other companies.

1.0
27 Mar 2013
Recommend
CEO approval
Business outlook

Pros

Satisfied customer base and end users

Cons

Everything in the other reviews is true! Internal processes and protocols are a mess and are constantly changed and poorly communicated. Extreme Micro management of every aspect of your day to day work. Employees do not dare speak up. No accounts or HR department. Favouritism and Nepotism is rife.

2.0
16 Aug 2021
Recommend
CEO approval
Business outlook

Pros

You learn a lot at this company, especially in my role. I love the fact that no day is the same and the amount of responsibility i am given in regards to managing clients

Cons

No work life balance American team are very hostile and think its ok to just communicate with you anyhow No regards for Indian, as they can usually work all the way up to 10.00

avatar
Benchmark Gensuite Response
4y
Thank you for taking the time to write Benchmark a review on Glassdoor. We are happy to hear that working at Benchmark has provided endless learning opportunities for you. We are continuously working towards a healthy work-life balance for our team members across the globe, which has led us to implement additional opportunities such as decompression days to emphasize the importance. We completely understand that differences in cultural backgrounds, customs, and languages may make it challenging to work effectively with a global team. However, we always aim to ensure employees are respectful of cultural and time differences. We thank you again for contributing your valuable thoughts and feedback. We will be discussing your feedback with our leadership team to ensure they are aware of your concerns.
Viewing 1 - 3 of 182 Reviews

Glassdoor has 220 Benchmark Gensuite reviews submitted anonymously by Benchmark Gensuite employees. Read employee reviews and ratings on Glassdoor to decide if Benchmark Gensuite is right for you.