Ehh - Operations Lead Blackbaud Employee Review

2.0
28 Jul 2018
Recommend
CEO approval
Business outlook

Pros

They have good PTO, Insurance is OK, cool office in Austin, some kind co-workers, volunteer for time off, working for a cause. It looks good on your resume if you are in the non-profit field.

Cons

Management was constantly changing things. One day your title was one thing and a year later it would change. I had three managers within a 5 month time frame. They consistently lay off people every year. It's the type of environment where you never know when it's going to be your turn. I saw them let go of great talent. They will even lie to your face when you ask them if you are next. There once was rumors that layoffs were coming and it eventually made it up to the director. He then held a meeting and told everyone that it was not true and to not worry about your job because there was plenty of work to do. One to two months later they did a "re-organization" and laid a bunch of people off. So much for trusting upper management. Upper management can be demeaning and manage upwards to excel their careers. I guess that's what they have to do in order to not get laid off. Clients leave to go to competitors that are not about nickle and diming them. The software is crazy expensive, clients can get something better elsewhere for more affordable price. Raises are 1% - 1.5 % per year, way below average for a major corporation. Not the best place for you to excel your career. It's more so of a stepping stone that will help open other opportunities.

Explore other reviews about Blackbaud

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Blackbaud is an outstanding place to work. The remote-first culture is a big bonus, but the people and the mission really make it what it is. They are well resourced and put a lot of care into making their employees feel seen, valued and respected. The leadership teams make it a priority to have healthly discourse and ensure accountability from all team members. I love it here!

Cons

Long hours but it is worth it because it is a great place to work!

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Blackbaud Response
1mo
Thank you for sharing such a thoughtful and positive review. We’re glad to hear that the remote-first culture, the people, and the mission resonate so strongly with you, and that you feel seen, valued, and respected in your work. Creating an environment rooted in purpose, accountability, and healthy dialogue is central to how we aim to show up for one another. We appreciate your perspective on the pace and recognize that experiences can vary, but it’s meaningful to hear that the work feels worthwhile and fulfilling for you. Thank you for your kind words and for being part of what makes this a great place to work.
1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible remote work environment and good PTO

Cons

Extremely toxic sales culture here with boys club and clear favoritism. Sales director and VP are the reason for this as they are extremely unprofessional. Mass exodus is for a reason and unsure why HR is ignoring claims on sexism and favoritism with every female employee that seems to be leaving. No career growth or opportunities unless you are part of the boys club here as it is apparently and obvious. Ask the right questions before considering a job here. You are unable to be successful here with onboarding because of completely out of touch and delusional sales trainers. Seems like we are in a complete clown show here!

4
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Blackbaud Response
2w
Thank you for taking the time to share your experience and perspective. We appreciate your recognition of the breadth of our product portfolio and the opportunities that can come from supporting a wide range of solutions and customers. We’re sorry to hear that your experience with management and organizational dynamics did not meet your expectations. We remain committed to fostering a culture where teams feel supported, work is meaningful, and people are connected through a shared purpose of driving social impact together.
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