The Products department has some serious issues these days.... - Anonymous employee Blackbaud Employee Review

3.0
23 May 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- I very much enjoy the individuals that I work with and the non profit organizations that we serve. - My manager, for the most part, trusts me to do what I need to do (and to do it well) without micro-managing. - PTO is better than most companies in the area. - The CEO is very transparent. I've always liked Marc. He's the only CEO at Blackbaud that I honestly can say that about.

Cons

It's very easy to become stagnant in personal and professional growth in the Products department. Blackbaud creates a variety of internal tools that are similar to those that are listed in job descriptions for progressive software companies. I haven't received any hands on experience with standard industry tools, preventing employees from growing and being competitive in the job market. Blackbaud invests in their engineers, but not in any other roles in the Products department. There are no clear career paths for growth. There's a lack of follow through and everyone accepts the status quo. Yet everyone wonders why there is no innovation. Lots of favoritism. The same handful of individuals are recognized and everyone else is overlooked. Be prepared for re-organization every 6 months to a year. The pressure is on to deliver more than what seems possible sometimes. Sales and Product Management run the show. Everyone else's opinions are secondary.

Explore other reviews about Blackbaud

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote First company with a dedication to mission and values across the non-profit sector.

Cons

Tough to advance with such longevity among senior leaders.

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