Former employee. Honest opinion. - Customer Support Analyst Blackbaud Employee Review

1.0
24 Sept 2013
Recommend
CEO approval
Business outlook

Pros

There were ( and a few left) of some really nice people there. I had many coworkers that I really enjoyed working with that are now my friends.

Cons

Bully mentality masked as leadership. It was not uncommon for management to belittle you or call employees names that derogatory to control them and the team. I have seen first hand the common expectation to work 7 days a week. To put in 80 hours a week with no over time compensation. I would say I was highly disappointed when I saw the ugly under belly of this company when they claim to help non-profits and yet treated their employee's like they belonged in a puppy mill.

Explore other reviews about Blackbaud

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote First company with a dedication to mission and values across the non-profit sector.

Cons

Tough to advance with such longevity among senior leaders.

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