Gone downhill - Server/Bartender Bonefish Grill Employee Review

2.0
21 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Meet some great people, learn a lot about the industry at a decent place. Learn a variety of roles if you’re inclined to do so. Host/togo/server/bartender/manager

Cons

Definitely has gone downhill. I have been here more than 6 years. Many of the items we used to make are now pre packaged and already made. (Salad dressings, mashed potatoes, desserts) Cut a lot of corners on food quality (ex; iceburg lettuce in a salad) As for a server role- Company recently started to add server assistants onto a servers tip out. (Because they can keep them at a lower hourly, instead of paying them a higher hourly and lower tipped amount) This has cut servers tips by a third every day. So you have a larger section, working harder and faster, and are making less money. A general rule is for every $500 in sales, a server should make around 100 in tips. With this new way, I can have $1500 in sales and barely make $200 in tips after the new tip out rates. It’s not working. I’ve been here almost 7 years and am looking for a new job, it’s not worth losing money while working way harder. I was here when bonefish used to be so crowded on any given day of the week, now it’s a ghost town. The corporate side has diminished this once great company.

Explore other reviews about Bonefish Grill

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Good job good jobdesk omg

Cons

Overtime work no absent required

3.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, and heavily invested in training from a corporate level. The company also has a wealth of tools available to field management.

Cons

The work life balance is considerably tough at times. Managing Partners do not receive enough direct oversight and auditing from their superiors (i.e. if your partner isn't a strong leader, it could considerably hinder your growth potential and it is likely that your JVP will have no knowledge of how your partner is running things in the field, other than what kind of numbers they are producing).

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