Good At First, At The End It Was The Worst! - Regional Portfolio Manager Bozzuto Employee Review

1.0
2 Aug 2018
Recommend
CEO approval
Business outlook

Pros

At Bozzuto you will gain the experience in property management that you can get mostly anywhere else, but what was outstanding about the company in general was: -Mostly dealing with consistent quality/sophisticated owners &clients. -Exposure to various reporting/compliance requirements for multiple owners. -The support staff in the main office (Accounting, Compliance, etc) were nice. -The Bozzutos themselves and most of their partners are very nice and genuine people. -The time off/benefits package was very competitive

Cons

Read the other less favorable reviews and you will see that many people have had less than stellar experiences with the company that are mostly attributable to the middle management. Regrettably this is no accident, and while some of those reviews detail perhaps some one-off situations, there are some consistent themes here that have not and probably will not change. The most prominent detractors are: -Incompetent leadership immediately below the ownership and above the regional level. A number of people were promoted not because of their competence, but more likely because they are part of what can only be described as the "inner circle" of senior management. -Bullying and scapegoating by the "inner circle" members is unchecked and rampant. If you are not a part of the club, you are dispensable when those same smiling folks who control your career development and overall fate at the company find themselves in hot water for a catastrophe of their own making. People routinely get thrown under the bus for the shortcomings of the dead wood. -They do not fire bad employees, but instead move them around to other sites for someone else to deal with the firing or the messy cleanup. Often this results in what someone else should have dealt with long ago becoming a headache or career-ender for the recipient - take your pick. The bus will always be at your heels and ready to roll over you to cover the incompetence of others. -They do not get rid of bad clients until it is too late. There is always a lot of talk about “we will talk to so and so and rein that person in...”. And it’s just that - talk - which is cheap. No action. They would rather burn through managers than give up making any money that might feed into the senior management bonus pool or their fancy leased cars. And for anyone aside from site management there are no bonuses. -Contrary to what anyone may tell you, their business model is only about them. Not their clients. It is about putting their logos on everything and claiming it adds value for any number of nonsensical reasons. It is about a perpetual fashion show of pretty people and pretty pictures of them to make up for the skills gap. -Lots or pressure to “drink the Kool-Aid”. But for what? The “Bozzuto Way” is nothing but a repetitive parroting of the phrase “customer service” and trying to just “nice” bad situations to death at the expense of the people that have to deal with them. -Being nice to people is a great thing to incorporate into ones business model, but even a broken clock is right twice daily. They are a one trick pony act in that sense. It could be said that Bozzuto is a marketing company and nothing else, and sadly that is the reality anyone with real skills will realize over time. Because the truth is that they don’t really do anything special or well vs. their competitors. -You will be expected to beg vendors to contribute to the annual awards dinner, which leaves you beholden to those same vendors. A company this big should either fund their own events or decide to just forgo them. It’s tacky, tasteless and cheap never mind possibly unethical in the eyes of some clients. -There are conflicting agendas abound within the company. This directly feeds and encourages the bullying and catty behavior that one will presumably experience at all levels of the company aside from at the ownership level. -Work-life balance is a joke. Try taking an uninterrupted vacation. It won’t happen! If you are capable and talented, then your “reward” over time is that you will be given more and more work and no one will care about your environment or workload until something blows up. The knives will be out and your life will be miserable as a result.

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Bozzuto Response
7y
Thank you for taking the time to share your review. I am so very sorry to hear that your experience was anything less than positive. We pride ourselves on providing our employees with a positive and caring environment in which everyone is treated with respect and have equal opportunities to succeed and grow. Your concerns are very troubling and we take matters like this very seriously. I would greatly appreciate the time to talk with you about your experience. Please consider this an invitation to reach out to me directly to discuss your experience. I sincerely wish you all the best in your future career endeavors. Thank you, Stephanie Williams, President, Bozzuto Management Company

Explore other reviews about Bozzuto

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good base pay for entry level + $100 commission per sale

Cons

Working weekends, and busy schedule

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Bozzuto Response
1mo
Thank you for taking the time to share your feedback! We’re glad to hear that you found our base pay competitive for an entry-level role and that our commission structure has been a positive part of your experience. We aim to create compensation packages that reward both performance and growth. We also understand that weekend work and a busy schedule can be challenging. In our industry, weekends are often an important time to serve our residents and prospective customers, but we recognize the importance of balance and are always looking for ways to support our teams through scheduling practices, staffing and ongoing communication. We appreciate your contributions and your honest feedback, which helps us continue improving the employee experience.
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