Manager, Service Desk - Service Desk Manager Bridgewater Associates Employee Review

The culture and principles are great, in theory. However, there aren't great checks and balances and the company has become too large. You have a lot of young kids that have only worked at BW, so they have no idea what good looks like. Especially within IT, you have a bunch of people that think they are smart, trying to interpret and manage by the principles. IT is a funny place to work, as it is completely mismanaged. "Managers" attempt to mess with your mind by using quotes from the principles instead of actually taking the time to get to know their people and build them up. Most people there do not know how to manage, but because they did well on a principles test or because they can 5 step a simple problem, they suddenly become senior managers. I have faith that the core departments don't operate in a poor way, after all...they have exposure to Ray and competent people. Working at Bridgewater is a great experience. You learn that even throwing money at problems doesn't fix things. BW spends millions bringing in pwC consultants, and those consultants make things worse and attempt to quote the principles when making management decisions. At the very least, it's worth a good laugh If you're not very bright, and you can be a yes man, and you don't have ideas of your own...you can stay there forever. IT management will keep you there forever, because you're a mindless sheep.