Pros
Absolutely NONE! Not one at all!
Cons
I wish when I read the reviews before working here that I used my better judgement. All of the negative responses from previous and current employees were and are completely accurate. No sick time available and the turnover rate is UNBELIEVABLY HIGH! A revolving door. Over worked underpaid, and always under staffed! Management doesn't know how to manage and this job has no integrity! These people will throw you under the bus quick! Run the other way fast! I have NEVER worked in a more stressful environment in my life! There is no protocol in place for when a customer is verbally abusing you which happens on a DAY TO DAY basis. The agents are put on a pedestal and it is made very clear when you start the job you are beneath them and the agents are rude when customer service keeps their business going! I can go on and on. Just know the job description is not transparent and you will be doing your job and the job that is ment for others!