3.0
16 May 2013
Former employee, less than 1 year
London, England
Recommend
CEO approval
Business outlook
Pros
since leaving, management have changed, so i hear they are doing better. IT was originally outsourced, then the company bought up our contracts, so people cheered up.
Cons
30-50ish calls a day high volume of calls due to outages stationary at your desk/all remote support across EMEA supported around 600 or 6000 employees amongst several people ( i hear they have more IT staff now though) felt very much like working in a call centre a lot of politics, and unhappy staff no real pay rises at the time..