Unprofessional culture - Sales Support Specialist CORT Employee Review

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

The furniture made is often of good quality

Cons

At the Las Vegas corporate office, there is often allot of unprofessional and unethical behavior exhibited by some staff. Allot of management lie, many do not follow up on anything and they use punitive punishment against people who make complaints that they don't like. I was subject to puerile attempts at harassment for complaining about issues that were straight down the line black and white as being not workplace appropriate. They were dishonest about career progression opportunities and timeframes Their onsite HR is ineffective , they do not attempt to fairly arbitrate any dispute or enforce minimal standards of professional workplace norms; they often regurgitate and parrot whatever management advises. In the corporate office some managers behaved in a manner more appropriate to a playground than a corporate office. I had issues where confidential complaints I made were verbally told to the people being complained about; meetings were sometimes deliberately held where the complainee was able to hear what was being said. Las Vegas office has a culture of entrenched cronyism. There was also an absurd level of PC surveillance and remote monitoring, resulting in files getting mixed up and needed workplace apps not working or breaking down. Epithets; aggressive and unhelpful staff; some staff regularly engaged in obnoxious workplace behaviors because it was tolerated and at times encouraged. If you opt to work here, expect a very low bar as the norms of proprietary; and ethicality are barely existent.

Explore other reviews about CORT

5.0
23 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Physical and fast pace time goes by quickly

Cons

Sometimes over staffed durning shift so 8 hr job takes 3 hours

2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There is an overwhelming amount of tenured employees. Great place to start in the industry.

Cons

I genuinely wish employees here would organize already. This is a company that would benefit greatly from accountability and transparency. Human Resources is not a resource for employees. I would strongly advise documenting everything and proceeding cautiously if you ever have to escalate a concern. Many employees feel uncomfortable raising issues internally, and that alone should tell leadership something. When I was hired, the number of long-tenured employees was my biggest green flag. Unfortunately, I quickly learned longevity here is less about growth and more about loyalty to leadership. Unless you fully buy into the “company comes before everything” culture, advancement is extremely limited. This is easily the cliquiest and most immature workplace I’ve experienced. The sales team is consistently celebrated while other departments; the ones actually keeping operations running, are overlooked and undervalued. Employees are pigeonholed into narrow roles and then criticized for lacking initiative. The company has talented people, but leadership tends to manage through pressure and morale deflation rather than development. It feels less like a professional environment and more like a control structure. The Las Vegas office in particular has serious cultural problems. Favoritism and internal politics drive many decisions. Some departments function well, but others are heavily influenced by “good old boys” dynamics and personal relationships rather than competence. Operations management regularly inserts itself into processes it doesn’t fully understand, often creating additional work for the teams actually responsible for execution. Meanwhile, several frontline support teams are clearly overworked and burned out, which affects morale across the office. Management overall comes across as dismissive, entitled, and disconnected from the day-to-day realities of employees’ jobs. Concerns raised by non-sales departments rarely lead to meaningful change. Hiring and promotion practices often feel inconsistent, and support roles carry disproportionate workloads compared to the recognition they receive. Some of the easiest positions in the company wield surprising influence while operational teams shoulder the consequences. If you want to work in this industry and be respected for your work, there are better options in the same market. If you currently work here, document everything.

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