Flexible to an extent - Merchandising Repre CROSSMARK Employee Review

3.0
17 Dec 2018
Recommend
CEO approval
Business outlook

Pros

Somewhat flexible schedule, I work a full time job as well, and when things go as planned (see cons below), it fits in well with my schedule. I have worked for another merchandising company in the past and Crossmark is far superior in how they operate. I do like the convenience of being able to work from my phone and I personally like traveling to different areas/stores. Be prepared to be more customer orientated than a retail job will make you be.

Cons

I have a supervisor who is really bad at communicating. He would randomly send me projects with no notice that were due that week with very little time to alter my schedule to complete them. I work a full time job as well with a non-flexible schedule and even though I made this very clear during my interview and multiple times talking to my supervisor, it didn't seem to matter. I would also be assigned a new area with no notice. Alot of the emails he sends out are very vague. Also, a shift lead in almost any retail store will make more than you. Some stores do not believe you are a rep (I had this happen in multiple locations) or may not believe they need a rep to do the work that their corporate offices pay us to do. I have had a store manager curse me out in the middle of the store because of this, so be prepared for that.

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CROSSMARK Response
7y
Thank you for providing that detailed feedback.

Explore other reviews about CROSSMARK

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

flexible schedule that works for you

Cons

lots of time on your feet

1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No pros working at crossmark

Cons

an honest example of your day, we will pay you for 15 minutes to run up to a Walmart. For that 15 minutes we will expect you to read instructions for any new changes, run in and check in with a manager, find our product, count our products exactly, go to the back room and find our products (which is by far the longest step), count our products in the back exactly, bring our products to the front of the store, take pictures and answer questions, remove all old products, stock by date, take pictures and answer questions. If this takes you 25-30 minutes, which is probably a more accurate accounting, we will still only pay you for 15. If you are lucky there may be another job that day, but if not you will be expected to waste your gas, drive to the Walmart that we demanded, and work that 15 minute job alone. In that case we will be demanding that you take an hour out of your day for $3.00.

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