Hell becomes a reality at this place - Service Desk Analyst CTS Employee Review

1.0
22 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Genuinely none that i can think of

Cons

When a P1 gets shouted out across the room which is a critical outage its like watching a bunch of headless chickens go into a state of clueless emergency. You are better off pretending you need the toilet and hide there till the storm calms. Thats how bad it is. If you suffer from the slightest bit of anxiety this place will boost it ten fold and will stay with you for a very long time if not permanently. The CEO's love child gets a car parking space right at the front door which is wrong. You will know who the love child is because there is a picture of them together just outside the chill out room with pool table. Daily false promises, lots of cloak and dagger back stabbing with two faced management, colleagues. You will not be yourself in this place, you will have to put on an act just to survive the probationary period. Staff turn over at this place is shocking for such a small outfit. They think because they offer you a fruit bowl that gets robbed straight away, a free beer on friday 4pm, and a wonky pool table that its an amazing place to work. Trust me its not. Avoid working at their Daresbury office like the bubonic plague

Explore other reviews about CTS

5.0
15 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good environment good pay good benefits

Cons

no growth or future for ba

5.0
7 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Really enjoyed it here, very relaxed

Cons

No cons would recommend working here

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