Great people, growth culture - Customer Success Manager Canonical Employee Review

5.0
2 May 2024
Recommend
CEO approval
Business outlook

Pros

Growth-oriented not just in business but in personal career growth. Great team, very good at keeping strong connections across time zones. Good controlled growth - hiring is deliberate and well-considered.

Cons

If you're not used to a global work environment, it might take some time to settle in. Hiring process can be long, but with good reason.

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Canonical Response
2y
Thank you for your positive review on our growth story. Our careful and deliberate plans to grow our business have enabled us to invite some exceptional people to join our organisation in the last year. Our hiring agenda is something we are very proud of, specifically how it allows us to identify outstanding people from a truly global talent pool. Our hiring process is not short but does allow us to fully consider people for our environment and ensure that we are making informed decisions as we grow. Remote working environments are indeed different and do require adjustments for effective roadmap planning, collaboration and learning. Most of our hires benefit from attending a remote sprint during their first months at Canonical enabling a smoother transition into life at Canonical.

Explore other reviews about Canonical

5.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

very good. happy so far

Cons

could be better, like the time of application to final round

2.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Met some interesting people, had some interesting conversations.

Cons

Was constantly hearing bad stories about upper management. I only experienced the CEO expressing minor annoyance and paranoia a couple of times. My line manager always seemed to be treading water, fixated on dev-ops ceremonies, and didn't respect the opinions of his peers. The guy who was the "expert" for my field practised management by spreadsheet and was completely out of his depth, always obsessing about his approach to the work and inflicting his opinion on everyone else. Spent too much time having to plan for travel or hear about everyone's travel plans. Wasted so much time in the company's ongoing recruitment drive which pushes most of the work of interviewing and filtering candidates onto regular employees.

3
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