Worst Job I’ve Ever Had - Manager CapTech Employee Review

1.0
5 Nov 2021
Recommend
CEO approval
Business outlook

Pros

You can coast by being terrible at literally everything. If you just stay around long enough you’ll eventually get promoted (in title only, not salary) without actually doing anything else. Oh and you can expense just about anything.

Cons

They’ll sell you on only doing project based work, but that’s a lie. No one knows this company outside of Richmond, so they struggle to get work. The executives can’t past their egos enough to realize this, so they only go after the big name companies who, if they even give them the time of day, only give them staff augmentation projects (aka just put bodies in chairs and do what we tell you). Getting involved in sales is the only way you’ll get past a certain point. The great thing about this is that you can lie and perform whatever unethical tasks it takes to lock down a contract. And once a project starts, the account managers have to continue the lies. Project falling apart? No it isn’t! Things are great and we’re lying to get the next project lined up! And finally, if they mention anything around diversity, it’s the biggest crock of garbage you’ll ever hear. Anyone that’s actually tried to make a difference here has been ignored or fired. There’s a reason you pretty much only see white men everywhere in the company. There’s a reason you rarely see women in any leadership positions that don’t involve HR, and even then it’s almost entirely white women. They’ve tried to rebrand themselves around this recently, but don’t be fooled. Nothing has changed. They can’t even make charitable donations or do community service projects without the end goal being securing another project with a big company that continues to ignore them. This place is awful. The leadership that’s paid to post positive reviews here to counteract the negative reviews is awful. The work is awful. Time spent here is a complete waste and will hinder your career growth.

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CapTech Response
4y
Thank you for sharing your feedback. It is clear, and saddens me, that your time with us ended in a very negative place for you. You’ve made a lot of sweeping statements that I would like the opportunity to better understand. Please feel free to reach out to me personally at kapostolides@captechconsulting.com. I am hopeful that the CapTech experiences and growth that kept you here for your 5+ years will continue to thrive and have a positive impact in the next chapter of your career journey. – Katy Apostolides, HR Director

Explore other reviews about CapTech

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun and challenging engagements, ability to develop new skills, smart and hardworking teams, rewards an entrepreneurial mindset

Cons

As with consulting, sometimes we can't always control the client or engagement dynamics

3.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

CapTech’s biggest strength is its people. The culture is genuinely collaborative, which stands out in consulting where internal competition is often the norm. Teams work well together, knowledge sharing is encouraged, and there’s real space for entrepreneurship and innovation. The firm has also shown an ability to stay financially stable through uncertain times like COVID by taking creative measures to adapt. CapTech has embraced AI proficiency very well. They procured an internal certification program, created a learning path to get consultants comfortable and confident using AI tooling, and worked with clients to inject AI solutioning - even for clients not ready for it. It's pretty impressive to see how much success CapTech has had by understanding the impact of AI in consulting.

Cons

Leadership communication lacks transparency, particularly around decisions that materially impact employees. For example, the shift to unlimited PTO was positioned as a benefit aligned with industry standards, while downplaying the more meaningful financial implication that PTO accrual payouts were eliminated. That kind of decision would have been better received with straightforward, honest context about economic pressures. The consultant feedback process is also flawed. While there have been multiple attempts to improve it (SBIC templates, start/stop, incremental check ins), peer feedback trends overwhelmingly positive and often does not reflect actual performance. This creates challenges for staffing decisions and limits meaningful professional growth. There also appears to be a lack of alignment at the executive level. Decisions often feel consensus-driven rather than structured and decisive, which impacts clarity of direction. There is also a recurring disconnect between what is sold and what can actually be delivered. The MC practice and SI are routinely not aligned on scope, feasibility, or level of effort. This creates avoidable friction once delivery begins, puts unnecessary pressure on project teams, and can erode client trust when expectations have to be reset mid-engagement. On one project, it was hard to hear our client share that, "You guys need to fix the problem you created!" Trust in leadership is an issue. Many employees question whether leadership can scale the company effectively, and there is a growing perception that the firm is drifting toward a staff augmentation model rather than differentiated or "boutique" consulting.

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CapTech Response
2mo
Thank you for taking the time to share such thoughtful and detailed feedback. We’re proud that our people, collaborative culture, and continued investment in areas like AI have stood out positively. We also appreciate the candid perspectives on transparency, feedback, executive alignment, and delivery execution—these are areas we are actively and continually working to improve, and input like this helps inform those efforts. We remain committed to clearer communication, stronger alignment across practices, and ensuring we deliver on the differentiated consulting experience our employees and clients expect. Thank you for your years of helping CapTech be a best place to work. -Katy Apostolides, Managing Director - HR
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