Great Work Environment - Customer Service Capital on Tap Employee Review

5.0
28 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The work environment is great, the training is deep and prepares you well for the role, and the perks are great. They really care about their employees, even putting free snacks, drinks, and ready meals.

Cons

It takes a bit to get your head around the financial side of it, but they are really patient, guiding and instructing you through every step.

Explore other reviews about Capital on Tap

5.0
10 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Great culture and pay. I love it

Cons

No cons. Great place to work

1.0
27 Feb 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Honestly can’t think of one. All the decent people have left.

Cons

How this company is still operating is beyond me. Not only are the business practices shady but the people are too. They hire young so they get inexperienced people who don’t know what they’re doing so no one questions managements decision. The CEO doesn’t know the first thing about people and doesn’t want to hear about product pitfalls. If you raise your concerns they will find a way to get rid of you. They have made promises about the business model and positive projections but you never see success reflected in your pay. A lot of the staff is two faced and will pretend to be your friend then try to boot you out. They pretend like they care through fake wellness and learning incentives but never forget you’re just a number. Unless you’re “like a brother” to senior management you will get absolutely nowhere.

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