Incompetent under qualified managers - Wellbeing Practitioner Catch22 Employee Review

1.0
28 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Colleagues are great but that’s more a strength about people not the organisation

Cons

The rationale behind the low pay for Wellbeing Practitioners is that the job supposedly requires no formal qualifications. However, the company continues to hire overqualified individuals with degrees in fields such as mental health, criminology, forensics, psychology etc. Benefiting from their expertise while denying them fair compensation. Adding to this inequity, team leaders are not required to hold management qualifications or any managerial experience; merely one year as a wellbeing practitioner suffices. Yet, they receive a salary around £10,000 higher than that of wellbeing practitioners. The disparity in pay between wellbeing practitioners and team leaders is astonishing. This is especially concerning because most team leaders lack experience, have never held managerial positions, and possess inadequate knowledge of effective leadership. Their qualifications are questionable, and they are incompetent. I have not come accross a single team leader at Catch 22 whom I thought was suitable for the job or had any knowledge on how to successfully lead a team. Shameful. The company’s disregard for employee well-being is evident; their priority lies in meeting targets. Staff benefits are nominal, as evidenced by the expectation for employees to cover their own expenses for work-related social events meant to support wellbeing. I believe this has now been updated to a £5 monthly allowance which would barely get you a drink or a small meal in London. Prior to the £5 If you could not afford the staff outing, the response from management was simple: just skip it. The offered salary is unjustifiably low, rendering it nearly impossible to survive in London on such compensation. Opting for a job in the hospitality sector could potentially provide higher earnings. Furthermore, the salary does not reflect the substantial workload and elevated level of risk that wellbeing practitioners have to deal with. There’s a persistent push to take on additional responsibilities without any corresponding increase in salary/compensation, often justified as providing “valuable experience.” Additionally, the turnover rate among staff is notably elevated, surpassing that of any other organisation I have been part of. No one hangs around more than a year. It’s like a revolving door of new faces. Overall the worst organisation I have ever worked for. It is very clear that the values of Catch 22 lie in meeting targets so they continue receiving funding, while putting the well-being of their staff at risk. Shameful organisation.

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Catch22 Response
2y
Thanks for your review. I’m sorry to hear about negative aspects of your experience within your team but your comments don't reflect the management culture and employee experience that we strive to create here across the entirety of Catch22. We know our salaries do not always match what other employers pay. We are working at improving this, where possible. We also offer a great benefits package which we know from staff surveys. We also know from staff surveys employees want to join and stay with Catch22 because they believe in the mission and this is where they find their fulfilment. Thank you for your review. We're sorry to hear about your negative experience, your comments don't reflect the management culture and employee experience that we strive to create here. We'd like to discuss this further so that we can understand the challenges you faced, would you be able to contact people.services@catch-22.org.uk to arrange a conversation about please.

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4.0
30 Apr 2025
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CEO approval
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Pros

Great place to work at

Cons

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Catch22 Response
12mo
Excellent to hear you had no cons when working with us. Thanks for the review!
4.0
8 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Patients and flexible work schedule

Cons

Low pay and sometimes coworkers are inappropriate

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