Great pay but disappointing raise criteria - Account Representative Chase Employee Review

3.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Great knowing what your schedule for the day looked like ahead of time, great pay.

Cons

It is disappointing that you can work a full 40 hours, answer every question that comes through but still not be considered for a raise because you were not able to condense the explaining to meet the required AHT / Average Handle Time.

Explore other reviews about Chase

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Supportive, Attentive, Considerate, Mindful, Learning experience

Cons

Particularly hands off in regards to training

4.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

pays ok, and almost has all kinds of holiday off, personal leave

Cons

working experience really depends on the branch manager. some manager like to make his own little crow.

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