Supportive colleagues, but HR gaps and client-side inefficiencies create challenges - Senior Account Executive Cheil Employee Review

2.0
19 Aug 2025
Recommend
CEO approval
Business outlook

Pros

-Once the decision was made, hiring moved very fast (even offered to buy out notice). -HR provided a decent briefing on system workflows (claims, leave applications). -Client servicing and creative teams are supportive, collaborative, and committed to meeting deadlines. -Colleagues are generally friendly and helpful.

Cons

-Interview process lacked transparency — HR and lead went silent for weeks before coming back with an offer. At times, candidates may even be left hanging without notice if the hiring position changes or is no longer needed. -HR team has around 5 headcounts and space for interns, yet operational-side hiring was cut, leaving workload gaps. -HR briefing didn’t cover manual processes (e.g., MC submission flow, sick leave reporting workflow). -IT onboarding was slow, with some newcomers waiting days just to get email access. -Client side is the main bottleneck: they delay confirmations, recycle old briefs, and only finalize key details (promos, theme, hero products) a week before launch, creating unnecessary last-minute stress. Some clients may also vent their frustration directly onto the team. -Clients may say they are open to new concepts, but in the end they tend to revert to outdated visuals. -The client-side approval process is rigid and involves too many teams — at the end of the day, revisions are made based on their feedback rather than the original proposed concepts. -Work is limited to local projects — not the right place if you’re seeking cross-region exposure.

Explore other reviews about Cheil

5.0
8 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Medical, vision, dental, and overall health care coverage is great

Cons

no cons regarding health care. There are two types: high deductible and low deductible. If you choose high deductible you will pay almost nothing

2
2.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

well paid, cool coworkers, interesting projects occasionally

Cons

favoritism is big here, a lot of the CD's can't actually give good direction and regularly tank our chances for pitches

4
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