WORST experience EVER - Assistant Store Manager Chico's FAS Employee Review

1.0
9 Aug 2014
Recommend
CEO approval
Business outlook

Pros

The only pros to this job is IF you actually get the proper training you learn how to style and put outfits together in a fashionable way. The discount is fairly generous when they offer the enhanced discount.

Cons

Where to start, my hiring manager (who is no longer employed at Chicos) and the District Manager were the most unprofessional duo I have ever worked with. No leadership whatsoever. The store manager need showed up when she was scheduled and never was on the sales floor, not sure how she got away with it as there is such a focus on numbers and performance. I guess the DM just turned a blind eye. The DM was the cruel, would yell at the sales staff in front of customers. Talked bad about management to more than one of our customers and twice this came back to my attention. I was an ASM. The company culture claims to be all about "making her your best friend" and selling using the "friendship pressure" however they never give the stores enough staffing hours or time to train new hires so they can style and sell, hence that affects overall performance. Too much focus on calling customers ALL THE TIME, FYI they don't want so many calls, I know because they would complain to me!!!!!!!!!!!!!! Overall experience is the company focus is not genuine, its all a bunch of BS.

Explore other reviews about Chico's FAS

5.0
7 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

the work environment and the call center was great.

Cons

There really weren’t any cons to working for them.

1.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun at times with conversations amongst employees

Cons

The pettiness The bad mouthing of current employees or past employees, if the manager was talking about them I am sure she was talking about me Manager gave out her phone number to all employees to contact by text or calls, when I had to text her , her reply back was condescending and not to pleasant. I got an apology the next day. She knew she was wrong She got a bad review because she did not present herself in a positve way when helping a customer, she talked about the previous management I had an upcoming date that I needed off and she knew but she scheduled me for that day anyway I was told there was a review about me apologizing to much? That was a lie, I looked at all the reviews none about me but she had a negative one about her I only apologized to my customers if we did not have a product or we did not fit their expectations Yes I did apologize to some employees, I was in training and learning. Im sure it was the fellow coworkers that complained I do have problems with my right foot and at the moment my nice pair of nikes was providing more comfort to my feet, and was told I needed a drs note? But another employee who his younger was wearing very dirty tennis shoes, not a good look if they a noticably dirty Not good training, barely had any

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