Startup Company - Intake Specialist Cohere Health Employee Review

2.0
8 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Good for first time work at home, quick easy training

Cons

They want you to be on camera all day, they bounce u from room to room on zoom and require to do to many task constant changes that doesn't benefit the employees. They do not listen to the employees but have pointless meetings pretending to address the concerns of others. The have a HR dept but call it The Peoples Team , it took 3 months that I was paying for insurance bit didn't have any information on my life insurance that I was paying for...when I reached out for info I was bounced around to different personal and NO one I mean NO one knew who I should be referred to. I called Principal directly and didn't couldn't tell me anything. I was paying for benefits that NO one could let me know what I really was getting smh...took months to get answers.

Explore other reviews about Cohere Health

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Great company to work for - They are among the first ones who integrated AI in healthcare

Cons

- No cons worth mentioning

1
1.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote position, effective AI tools

Cons

Aggressive productivity standards enacted after being employed for a short time: 2 months. Low pay compared to similar work at other legacy insurance companies. You are told when training that as long as you follow the Work Instructions and ensure doing the prior authorizations correctly- you will be fine. But Work Instructions are NOT updated, then it is challenging to find the answer. Slack is used for searching and asking questions, or visiting one of the multiple Zoom rooms. You are on camera for entire shift in a Zoom room. It seemed to me leadership does not care about precision and doing the job thouroughly but more so doing as many cases as possible- yet you are audited to do cases a certain way and that certain way differs from one Subject Matter Expert (SME) to another. The nurses are teaching the AI chatbot how to get smarter and take over doing the simpler cases, But the chatbot assists the nurses as well all while the nurses are teaching the chatbot.

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