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Cold Stone Creamery

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Worst job I have ever had - Anonymous employee Cold Stone Creamery Employee Review

1.0
14 Jun 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

One love it size a day

Cons

Management This was by far the most un professional work environment I ever had. To start, they forced me to make a training wage for 3 months. 3! Which is illegal in California if you already have experience making and working with icecream which I did. When they DID finally give me my "raise" they didnt pay even a quarter of my retro pay. My boss was extremely sexist, often making comments about how I was hired for my smile and appearance and would tell me to smile after yelling at me over something insignificant. There were times when the owner and his wife both called me stupid for not understanding a piece of training they were giving me. They spoke this way only to the women. Often offering raises and more responsibility to new male employees before the girls. Cleanliness. They soak their dishes in regular run of the mill bleach, the dishes sit on rust, they get bugs every summer and even use bug spray in the back (while ingredients and food is still out). They dont enforce their employees washing their hands. Most of the blenders are covered in old grimy icecream that wasnt cleaned well enough over the YEARS. Work I worked 5 days a week, a almost entirely by myself. I was responsible for making icecream, making cakes, frosting cakes, attending to customer,s making waffles, and processing the massive and very heavy shipments that arrived every Monday. No help was ever offered or given if asked. I often injured myself on the job. The time I did injur myself on the job, my boss yelled at me for hurting myself and complained that he couldn't get coverage and that he was going to write me up for needing to leave work early. I ended up needing to see a doctor from nearly breaking my finger and he refused to pay for it. I never ever got breaks. They didnt enforce breaks unless I was working for more than 7 hours which most of their employees dont get scheduled more than 6. They would complain if i needed to sit down after lifting heavy boxes of sweet cream or take any of my 10 minute breaks. Schedules were always put out the day before the next work week and they never sent them in as pictures. Employees had to physically go to the store and take a picture every Sunday to know their schedule. Speaking of scheduling, they refused to train anyone else on how to make or frost cakes so I never had any one cover me if I got sick and often would work through even the nastiest colds for fear of being written up, which they always did if I missed work. I had an emergency situation where I had gotten a serious concussion off the job. I notified my boss that I couldn't come in, and he docked my pay and my hours for two weeks in retaliation when I couldn't come in. They made us reuse gloves they were so cheap, and we often served cakes that were freezer burned and other items that passed their expiration dates. If there wasnt visible mold they always made us serve the food. They switched out their fruit like once a week. It was absolutely disgusting. And the waffle cones (made fresh every day) were often stored in a big plastic bin and served the upcoming days. Worst job I ever had. After putting my two weeks in, they tried to force me to leave early and noted that "it [was] an inconvenience to train my replacement while I was still present and working there"

Explore other reviews about Cold Stone Creamery

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Job is easy and fun

Cons

Can get stuck with bad coworker

2.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment and decent pay with tips.

Cons

Poor management with very inconsistent shifts and many late nights.

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