Local Account Executive - Local Account Executive Comcast Employee Review

1.0
25 Jul 2017
Recommend
CEO approval
Business outlook

Pros

Insurance is great. Significantly discounted Cable is also great.

Cons

Entire company lies. From HR down to the people that clean the toilets. I was told when I started that it takes up to a year to build a client base and that my guarantee would be extended. They know the summer months are slow but that didnt matter neither did their word. I was sent away from my family for a week to train in PA and the training was so far behind what the way the company wants to run, that it was pointless. I also asked for feedback from the trainer and never got it. Once returned from training the company doesnt help put the "skills" you learned to work. I was told to go out and make friends and watch tv. This company does not care about you as a person or your development it is sink or swim. They also took accounts away from me without telling me, even when I would email my manager specifically about it they ignored the email and didn't tell me until I had to go above my managers head to his boss. I was put on a performance improvement plan, got no support after that and was told to resign or they would let me go. Constant lies. The only thing I wasn't lied to about was the 2 weeks they paid me to sit at home and look for a new job. They also have reps who have been there for 20 years and have all the good accounts so if you start here you will not be able to make any money unless someone leaves or retires. STAY FAR AWAY FROM COMCAST SPOTLIGHT.

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2 Jul 2025
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Pros

Tech focus, AI rollout in media

Cons

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5.0
28 Feb 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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