Don't buy into the lies - Anonymous employee Comcast Employee Review

1.0
31 Dec 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some decent people work there

Cons

Where do I begin? I was with the company over 10 years and towards the end it was sad because it went down hill fast. They make many changes that make no sense without any reasoning. Once a new system was put to a level of high efficiency or a process was worked on until it was at its best, they changed it completely or got rid of it to replace it with something even worse. The worst part was before they roled anything new out, they claim it was always tested before it started which was an outright lie. Advancement is a joke and the office pitics are sickening. There is very little room to move up and if you are not in the "cool" crowd and are not a brown nosing "yes" man, don't plan on going anywhere. I have seen many deserving workers try for high positions only to get turned down because they either had their own thoughts or ideas that went against someone else's and they gave BS answers when you asked for feedback after an interview. It was to the point that they had a "talent" committee which was comprised of the management team that was in the "cool" crowd. There was no such thing as team work either. In order to stand out in Management's eyes you had to step on your fellow co-workers. I can't count how many times I had an idea that would really help or one of my team mates did and we either shared it with a co-worker or manager only for them to say it was bad and then the next day they turned around to say it was their idea instead. So much backstabbing and it was sad. On top of that HR was a joke when reporting anything. The "Anti-retaliation" policy was a myth. Each time I reported something unethical whether it be a racist or sexist remark a manager made or a coworker basically getting away with murder, I got treated like an outcast and they would look for any way you can make my life miserable. This made it difficult for others as well who were so scared to speak up because they did not want to lose their jobs. Discrimination was a daily thing too. Whether your weight, skin color, beliefs, disability, you name it. They always found a way to make you feel unwanted. The other thing was if you were one of the few who stepped up daily and helped your team and were fast at your work, they would pile more work on you while a lazy co-worker who watched YouTube all day got away with doing nothing. Do yourself a favor and steer clear as far away as possible from this company. One last thing to note is that the benefits are laughable compared to many other companies. They got rid of the old psychiatric care and went with a third rate company that only refers to the bottom of the barrel therapists and psychiatrists. The health insurance practically covers nothing and dental is just as bad. The employee discount was decent, but whenever someone brought up how expensive the health insurance was compared to other companies, the only response was directed back to the employee discount on TV and internet. The pay was atrocious. There were many battles with canned answers from hr when someone who was there a long time with a ton of experience was getting paid less than someone who was just hired off the street with no experience. Everytime it was brought up, it was always met with the most run around answer you could think of.

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5.0
12 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

WLB is great. You will have fun joining.

Cons

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5.0
28 Feb 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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