Didn't expect people to be this CRUEL - NOC Engineer CommPeak Employee Review

1.0
28 Dec 2016
Recommend
CEO approval
Business outlook

Pros

You get to enjoy a life-work balance with a cozy environment and it will be really easy to fall asleep. It will be really fun at first working at the firm then there's the management. You are given a really cool high end service unit TEMPORARILY

Cons

-You get NOTHING except what you provide for yourself, save files ASAP - The management assumes that you know all of the materials/ training they provided from THEORY to TROUBLESHOOTING even if you're hired because of a different skill. - You thought you already got the job but you are STILL in the process of being shortlisted - Don't expect to have credentials until you're proven worthy by a paranoid management - You want your employee to provide the right answer to your questions without quoting google then scolding them when they are wrong, perfect or zero.

Explore other reviews about CommPeak

1.0
22 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I have no comments at all

Cons

1. Culture & Ethics Breach of Confidentiality: When HR shares private information with management, who then shares it with the team, it destroys trust. Integrity is the backbone of HR; without it, employees will never feel safe reporting issues. Conflict of Interest: Tolerating inappropriate relationships and allowing rumors to spread creates a "high school" atmosphere rather than a professional one. Favoritism & Politics: When promotions are based on "who you like" rather than merit, top performers lose motivation and eventually leave. 2. Management & Operations Reactive Policy Changes: Implementing new rules without a "trial and error" period or data-driven reasoning usually leads to confusion and inefficiency. Misunderstanding Productivity: Assuming low productivity equals "doing nothing" is a common but harmful management mistake. It often ignores system issues, burnout, or the complexity of specific tasks. The "Double Onsite" Penalty: Forcing agents to "make up" onsite days after a legitimate sick leave defeats the purpose of a flexible hybrid model and penalizes people for being ill. 3. Professional Growth & Training Forced Upskilling: Pushing agents into new skills before they’ve mastered their current ones is a recipe for high error rates and employee anxiety. Toxic Hierarchies: Creating an environment where newly promoted "tier-up" employees look down on others or actively "hunt" for mistakes to report creates a culture of fear, not collaboration.

3.0
6 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid Setup. Small Team. Dedicated period for training. Certified and strictly following industry standards.

Cons

Minimal salary increase Upskill learning is absent Being re hired is second to imposible.

See reviews by: Helpful|Rating|Date|All