Pros
(1) The satisfaction you receive knowing you are having a direct positive impact on the people you support. (2) The enjoyment you experience from "wearing many hats" and that each day is different. (2) The opportunity to share your interests and passions with others, and to teach (including by example) and to learn! (3) CSI provides in depth training and certification in the many aspects required. What is learned is of value beyond just working for the company. (4) Fair compensation (especially compared to similar companies) financial incentives to remain with the company, including longevity payments and bonuses. (5) Earned leave buyouts. As an employee, you may elect to receive money for a portion of your accrued hours. (6) Accessibility to administrative staff. The Executive Director is someone who started out as a Direct Support Professional/Educator Counselor and, as such, knows the ins and outs of what average employees face on a daily basis- and she approachable and has an open door policy. There truly is a sense of being part of a team or family, as administrative staff in general are accessible and mission-minded. (7) Opportunities to advance.
Cons
(1) The hours, especially 2nd and 3rd shifts, can be challenging (buy manageable) for those with families. (2) There may be a weak link within the program you are working in. It is advised to work with co-workers and program management to address issues and if they go unresolved you can go higher up when necessary.