Good starting point in a new country - Client Advisor I Concentrix Employee Review

3.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good starting point when you have just moved to Germany and it helps you get the stability you need. The colleagues were nice

Cons

The Management is chaotic, they do offer permanent contract however, they do not let you know within reasonable time. It’s also the same when you’re ln normal 1 year contract, you never know if you’ll get extended. They would let you know within 1 week or worst even 3 days before your contract will end. The environment is stressful because of how its managed by senior team leads. The higher managers are great tho, but they don’t really know what the senior team leads have done in order to get these results. If they would have to shout at an agent or make them cry, they would. Instead of actually mentoring them like a real leader.

Explore other reviews about Concentrix

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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