- Good salary
- easy to access with public transport
- job is easy
Cons
- noisy environment at times (BPO)
- restrictions while working ( phones must be in lockers, cant bring things inside, guards will scan and check excessively ( annoying) )
- kpi metrics keeps changing
- kind of toxic management
Concentrix Response
2w
Thank you for taking the time to share your thoughts on what we're doing well and what we can do to improve. Reviews like this give us insight into what game-changers really need from us. As such, we'd like to say thank you for your time on the team! It means so much to us.
Decent Pay and benefits . Trainers prepare you for basic work
Cons
They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question.
Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.